Feel free to contact us with any questions or you can check our FAQs by clicking below on in the side menu
- What do Basfoods stock?
The world is on our shelves! We stock a selection of quality Mediterranean and local food products at discount prices. Depending on your requirements, as a wholesale customer you can purchase bulk catering packs or carton/pallet lots for resale.
- How do I become a Basfoods Customer?
Contact Basfoods on (03) 9381 1444 and we will arrange a visit from a sales rep or you can place your order via phone. You can also use the shopping list function on the site which you can email to us and we will call you back with pricing.
- What are payment terms?
Basfoods provides product COD to new customers however credit terms are available, please contact Basfoods on (03) 9381 1444
- Where do you ship to?
Basfoods have daily shipments that run across Sydney and Melbourne and can organise shipping to other states on request –Shipping costs will be additional.
Please contact Basfoods for more details on (03) 9381 1444
- Where do I find Basfoods Direct?
Basfoods Direct has two locations in Melbourne - 423 Victoria St. Brunswick, Vic, 3056 and 26-28 Somerton Road, Somerton Vic 3062. Also Sydney store is open for WHOLESALE customers.
- Why are the prices low?
By dealing direct with the product manufacturers (both locally and overseas) and buying in bulk, we can pass the savings onto you. Our involvement with suppliers means that we can also directly manage the quality of the products so we can make sure you get the best and cheapest specialty Mediterranean food available.
Please Note: Prices can change without any notification.
- When are you open?
TRADING HOURS
We are open Monday to Saturday
Mon to Wed - 8am to 5:30pm
Thurs & Friday - 8am to 7pm
Sat - 8am to 5pm
- Are the prices on the website up to date?
Where we feature pries online they are updated regularly and are correct at time of publication. However, Basfoods has the right to change the prices without any notification.
- What is the Basfoods Privacy Policy?
Basfoods Privacy Policy
1. BASFOODS respects your privacy and will protect the privacy of your personal information under the Privacy Act 1988 (as amended by the Privacy Amendment (Private Sector) Act 2000).
2. We will only use the information that you provide us for the purposes for which it was intended and for no other purpose.
3. We are anti-spam, and do not share, sell or rent information to any third parties for any purpose or reason other than as required by law.
4. Personally identifiable information is stored on servers that are not publicly accessible and is only accessed by authorised BASFOODS employees on a "need to know" basis.
5. We will not disclose your personal information without your consent unless disclosure is either:
• necessary to prevent a threat to life or health;
• authorised or required by law;
• reasonably necessary to enforce the law; or
• necessary to investigate a suspected unlawful activity.
6. If you would like to verify the data we have received from you or to make corrections to it, you may contact us directly by emailing enquiries@basfoods.com.au .
7. BASFOODS reserves the right to change its Privacy Policy at any time and notify you by posting an updated version of the policy on its website. The amended Privacy Policy will apply between us whether or not we have given you specific notice of any change.
